Get in Touch With Us
Have a question about how sweepstakes casinos work, spotted something on the site that needs a second look, or want to suggest a platform we haven't covered yet? This page explains how to reach us and what we can help with.
What We Can and Can't Help With
Before reaching out, it helps to know what falls inside our scope. We research and compare sweepstakes and social casino platforms — things like welcome offers, Gold Coin and Sweepstakes Coin structures, game libraries, and state-by-state availability. We're an independent comparison resource, not an operator, so there are some things we simply can't do.
- We can help with: questions about how the sweepstakes model works, corrections to information on our pages, feedback on our rankings, suggestions for platforms to review, and general enquiries about content on the site.
- We can't help with: account issues, identity verification problems, redemption delays, or payment disputes on any individual platform. Those matters sit with the operator you signed up with, and their support team or terms and conditions page is the right place to start.
- We don't provide: legal advice about whether a given platform is permitted where you live. State rules on sweepstakes casinos change and vary, so questions about your specific eligibility are best directed to the operator or a qualified local advisor.
How to Reach Us
The most reliable way to contact our team is by email. We read every message and aim to respond within a couple of working days, though busy periods can occasionally push that out a little. Please write to us at [email protected].
A quick summary of what your message is about — a correction, feedback, a partnership enquiry, or something else — helps us route it to the right person and get back to you faster. If your message relates to a specific platform or page, mention the name and, where possible, a link so we can find the exact context.
Common Reasons Readers Get in Touch
Here are some of the things people most often write to us about:
- Accuracy checks — Welcome offers, eligible states, and redemption terms at sweepstakes casinos change frequently. If you notice something on our site that looks outdated or doesn't match what an operator currently displays, please tell us. We rely on reader input to help keep listings current.
- Content suggestions — If there's a topic around social casinos, Sweeps Coins, or free-to-play gaming you'd like us to cover in more depth, let us know what you have in mind.
- Platform submissions — If you represent a sweepstakes casino operator and would like your platform considered for review, introduce yourself and share the key details: eligible states, current promotions, and how prize redemption works.
- General questions — Anything unclear about how the dual-currency model works, what "no purchase necessary" means in practice, or how our editorial process fits together.
- Responsible play — If you or someone you know is finding it difficult to keep play in check, mention this in your message and we'll point you toward appropriate resources.
What Happens After You Email Us
Every message is reviewed by a real person on our team — we don't rely on automated replies as a stand-in for an actual response. Straightforward questions usually get a quick answer; corrections and platform submissions may take a bit longer while we verify details, since we don't publish claims about offers, eligible states, or redemption terms without checking them first.
A Note on How We Cover This Industry
Sweepstakes casinos operate under a promotional model rather than traditional real-money wagering, and the rules around them — eligible states, age requirements, redemption thresholds — can shift with little notice. We try to reflect that accurately across the site, including in our roundup of non-GamStop casino options for readers comparing alternatives outside the sweepstakes model. If you ever think we've gotten a detail wrong, we'd genuinely rather hear about it than leave it standing.
Thank you for taking the time to read this far. We look forward to hearing from you.